It's 2017 and we do manuals differently. No more outdated, 3 year old PDF files. Our extensive, 250+ article online technical documentation gets updated when we add a new feature or a customer points out an mis-un-dis-clarity. Out in the field and not connected to the internet? No problem, there's a copy of the extensive documentation on each camera! Still have a question? Drop us an email. Your email will be answered by the engineers who designed the camera. Want to give us a call? Sorry we are busy designing new cameras and adding new features.